Why am I locked out of my account?
To continually improve account security, you will now get locked out of your account after too many incorrect login attempts or if you have recently changed your password and did not properly signed out on all your devices. This means that you may not be able to sign into your device, the GCISD Wireless, or ClassLink.
How can I make sure I don't get locked out again?
The best way to ensure that you don't get locked out of your account is to create a Passphrase that is easy for you to remember but difficult to guess or if you did not log out of your GCISD google account on all the devices and forgetting the GCISD Network wifi on your cell phone after recently resetting your password.
- Passphrases: Password Reset Tips
- Log out of your GCISD Google Account on all devices.
- If you are signed into the GCISD Network on your Cell phone please navigate to your phone settings and forget the network. Then you can log back in using your updated credentials.
What can I expect?
A) You may get locked out of your device.
- This is only the case for Dells.
- When you try to log into your Dell device, you will see a message that reads "The referenced account is currently locked out and may not be logged into."
B) You may get locked out of the GCISD Wireless.
- On a Dell, your error message may say "Can't connect to this network".
- If you are on a Mac, you will likely not get an error message. You will just be unable to connect to GCISD Wireless.
C) You may get locked out of ClassLink.
- When you try to log into ClassLink, you will see a message that reads "Your account has been locked. Please contact your organization's technology department."
I'm Locked out what's next?
If you are being locked out of your account due to too many login attempts:
- Wait 30 Minutes and try logging again (the technology department is unable to speed up the time)
- After trying multiple attempts to login to your account and you are unable to get through please call the Technology Help Desk ext 5629 to get a password reset.