New Hires Only: First Time Login, Setup Duo and Recovery Key

Why: New Hires please follow this guide to help with first time login and set up accounts and recovery. 

Quick Article Links: 

• Set up Duo Two Factor Authentication
• Setup Classlink Password Recovery
• Other Helpful Links

First Time Login

Tip: Do all the following steps on a computer. 

1. Click this here to open the Classlink Login Page

2. Login using the credentials provided by HR

• If the username and password that was given is not working please reach out to HR to confirm the username and password you are entering is correct.

3. You will be prompted to change your Password

• Passphrases: Password Reset Tips

4. Change your password and click Submit

Set up Duo Two Factor Authentication

DUO is a cloud service that adds extra security to online accounts. It uses two steps to verify identity: a password and a trusted device. Even if someone steals your password, they can't log in without your device.

You'll set up DUO in your Classlink settings and on your personal cell phone or district issued iPad. It's easy and only takes a few minutes.   IMPORTANT: You can only set up ONE mobile device for authentication and you'll need this device nearby any time you log in to district resources.

1. Download the Duo Mobile app on your Cell Phone.

• To download on a District iPad you will find the Duo Mobile in Meraki.
• Your device must meet the minimum OS versions below.
  iOS - 12.0
  Android - 8.0

2. Log in to Classlink on your computer.

3. Click Get Started button

4.  Click on Duo Mobile. Do not select any other option, it will cause issues in the future. 

5. Enter your phone number and click Continue. 

6. Verify that your cell number is correct then click Yes, it's correct button.

7. Click Next button since this part has been completed at step 1.

8. Go to the Duo Mobile app and click the Add button. 

9. Select Use QR Code

10. On your Mobile Device scan the prompted QR Code

11. On your Mobile device click Save

12. On your computer click Continue

13. Click the I don't want to add more devices link

14. Click on Log in with Duo 

15. On your Mobile device open the Duo App, and click the Approve button when prompted. 

16. On the computer click Yes, this my device button

Setup Classlink Password Recovery: 

• Classlink Password Recovery Setup: Lastly... please take a moment to set up your password recovery options and never be locked out of your accounts again! It's super quick. This article is for sign in users only please log into Help Desk and then come back to this link.

Other Helpful Links:

• FAQs for Duo Two-Factor Authentication
• Updating Duo on a New Phone or Device (Same Number)