Symptom: If you have forgotten your ClassLink or District password, you are able to reset it yourself.
Note: In order to do the following you would have needed to set up Classlink Password Recovery prior. If you have not yet set this up please call the Technology Help Desk ext. 5629 to get your password reset after successfully logging in please do the steps in the following article to set up the Password Recovery Classlink Password Recovery Setup
Recover your password in Classlink:
1. Click on classlink.gcisd.net.
2. Under the Sign In button is a "Help, I forgot my password" link. Click on that to be directed to the next step.
3. Type in your GCISD username. The click the BLUE check mark
4. After you have entered your username, you will be directed to a page to complete your verification:
- If you selected mobile phone as your recovery options, you will be prompted to enter the code that was sent to you as a text message.
- If you selected the email option, a recovery email link will be sent to the address you provided on setup.
- If you chose questions, you will be prompted to answer one of the questions you setup.
5. Once you have verified your identity, you will be prompted to set a new password.
Please make a note of the password requirements.
NOTE: If you receive a 417 error when trying to update your password, please try a different password. This error indicates that the password does not meet the required complexity requirements or is not allowed.
You may also receive a 417 error if you are entering your full email address as your username. Please use your correct username and try again.